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Administrating the Technical Support Page

Learn the basics of how the technical support page is structured along with how to do some tasks.

Editing Documents

Connecting via SSH

Forgot your Password

Forgot your password? No worries, we got you.

Creating a Group in Nextcloud from Keycloak

Learn how to create a group in Nextcloud via Keycloak

Managing Files

Learn how to upload, arrange, manage, and share files and folders.

Getting Started

This page guides you through logging in for the first time.

Recently Updated Pages

General osTicket Server Administration Notes

Server Layout osTicket is currently running via Apache located at /var/www/html/ with the databas...

Creating a New Agent User

Introduction User management using an external backend (we use Keycloak at the time of writing) w...

Creating a New Document

When browsing your files on cloud.fireantllcaz.net, click on the + icon near the top of the web p...

Connecting via SSH in a File Explorer

In order to browse server files in a local file browser, you'll first need a program that support...

Connecting via SSH in a Terminal

In a terminal, you only need to type in this command... ssh <your_username>@fireantllcaz.net

Forgot your Password

When logging in, you have a link available that says Forgot password?. When you click that link,...

Logging In for the First Time

Getting Started Hello! Welcome to FireantLLC! In order to get started, the ﬁrst thing you need to...

Assigning a Group to a Role in Keycloak

Introduction Now that you have your role created, you can now assign it to a group. This makes it...

Creating a Keycloak Client Role

Introduction In order for Keycloak to communicate with its clients about what roles exist and who...

Sharing Files and Folders

Simple Sharing Sharing a file or folder with someone is easy! All you have to do is click on the ...

Recent Activity

Alexander Anthis created page General osTicket Server Administration Notes
2 years ago

Alexander Anthis updated page Creating a New Agent User
2 years ago

Alexander Anthis created page Creating a New Agent User
2 years ago

Alexander Anthis created chapter osTicket Administration Tasks
2 years ago

Alexander Anthis created chapter osTicket Page Maintenance Notes
2 years ago

Alexander Anthis created book Administrating the Technical Support Page
2 years ago

Alexander Anthis updated page Creating a New Document
2 years ago

Alexander Anthis created page Creating a New Document
2 years ago

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