General osTicket Server Administration Notes

Server Layout

osTicket is currently running via Apache located at /var/www/html/ with the database located in a docker container running MariaDB called "osticket_db".

The apache config file is located at /etc/apache2/sites-available/000-default.conf deriving from the base apache config. While configuring the site, I attempted to assign the site location to somewhere other than /var/www/html, but I am not very skilled with Apache and couldn't get it working properly.